DROPWEBS
Help Center

Guides for every part of Dropwebs.

Connecting Google, syncing reviews, generating and publishing replies, reading the analytics, and what each tool can and cannot access.

Getting Started

  1. Create an account
  2. Sign in, then connect Google Business Profile from the dashboard
  3. Select the locations you manage
  4. Sync reviews, then open Review Manager

Google Connection

Dropwebs uses official OAuth. If connect fails: use an owner/manager Google account, approve all permissions, or reconnect when tokens expire. Agency users need the location shared in Google Business Profile.

Reviews & AI Replies

Sync pulls real Google reviews. Generation drafts replies for unanswered reviews only (max 15 per batch). You edit, approve, and publish through the official API. Already answered reviews are skipped.

Review Manager guide · Review Intelligence · Response Analytics

GBP Profile

Profile Optimizer and Growth Audit use API-supported fields. Unavailable fields stay labelled - we never invent them. Health Score is Dropwebs-only, not a Google ranking score.

Profile Optimizer · Growth Audit · Media Manager

Keywords

Keywords are user-provided (Primary / Secondary / Optional). Relevance can use review text. We do not claim Google Maps ranking positions from the GBP API.

Keyword Analyzer guide

Analytics

Response rates and trends come from stored reviews. Response time appears only when Google timestamps exist; otherwise we say timestamp data is missing - never estimate.

Response Analytics guide

Competitors

Google does not give Dropwebs private competitor GBP data. Enter public information and label fields Actual, Estimated, or Unavailable. No scraping.

Competitor Intelligence guide

Reports

Growth Reports combine Google-synced data and Dropwebs calculations. Thin history is labelled honestly - never invented statistics.

Growth Reports guide

Plans & Usage

Free, Pro, and Agency limits live in Settings and Billing. Expired paid plans fall back to Free limits; your data stays.

Privacy & Security

OAuth tokens are encrypted. API keys never appear in the browser. Private app pages are noindex. We do not scrape Google Maps.