DROPWEBS
DROPWEBS
Step 01
Open Review Manager for one location
From the dashboard pick the location, then Reviews. The queue only shows reviews stored for that profile.
How to use Review Manager
How to sync reviews and publish a reply
A workspace walkthrough: connect a location, pull Google reviews, generate a draft, edit it, then publish through the official API.
Before you start
What you need in the workspace.
- You need an account and at least one Google Business Profile connected.
- Publishing uses Google’s review reply API. If Google access expired, renew it before you publish.
Step 02
Sync from Google
Use Sync reviews. Dropwebs loads what Google returns. Empty comments and already-replied reviews stay in the list with their real status.
Step 03
Filter to unanswered
Switch to unanswered so you do not regenerate replies that already exist on Google.
Step 04
Generate a small batch
Start with 1 or 5, not 15. Read each draft. Change facts, names, and tone before you approve.
Step 05
Publish only after you approve
Approve, then Publish. A second publish on the same review is blocked. If Google rejects the call, the status stays unpublished.
If it does not work
Check these before you assume the tool is broken.
- If sync returns nothing, confirm the location is still selected and Google is connected.
- If publish fails, reconnect Google. Dropwebs will not mark a reply published unless Google accepts it.