# Dropwebs > A Google Business Profile growth and review-management workspace for local > businesses, multi-location brands, and the agencies that manage them. Dropwebs connects to a Google Business Profile through Google's official APIs, finds reviews that have no reply, drafts a response in the language the reviewer wrote in, and publishes it after a human approves it. It also audits profile completeness, extracts themes from review text, and reports across locations. ## What Dropwebs does not do - It reads only the Google Business Profile you connect, through Google's official connection. - It does not promise or predict Google rankings. Google publishes no ranking score for Business Profiles, so Dropwebs reports a clearly labelled internal diagnostic score instead. - It does not invent metrics. Where the Google API exposes nothing, the interface states that the data is unavailable rather than estimating it. - It does not write or publish reviews, only replies that the account owner approves. ## Tools - [Review Manager](https://local.dropwebs.com/tools/review-manager): Turn unanswered Google reviews into thoughtful replies and publish them without jumping between screens. - [Profile Optimizer](https://local.dropwebs.com/tools/profile-optimizer): See which Google Business Profile fields are complete, missing, or not exposed by the API - with clear next steps. - [GBP Growth Audit](https://local.dropwebs.com/tools/growth-audit): A structured health check based on your available GBP data - with evidence, priority, and recommendations. - [Review Intelligence](https://local.dropwebs.com/tools/review-intelligence): Turn real customer review text into themes, sentiment language, and trends you can act on. - [Keyword Analyzer](https://local.dropwebs.com/tools/keyword-analyzer): Organize location-specific keywords and see how they relate to real review language - without fake Maps rankings. - [Response Analytics](https://local.dropwebs.com/tools/response-analytics): Measure how consistently you reply - using real review and reply timestamps, never estimates. - [Media Manager](https://local.dropwebs.com/tools/media-manager): Honest about photos and posts: we only show what the Google Business Profile APIs expose. - [Competitor Intelligence](https://local.dropwebs.com/tools/competitors): Put your real numbers beside the competitors you choose, with every figure clearly sourced. - [Growth Reports](https://local.dropwebs.com/tools/growth-reports): Owner-ready reports from real snapshots and Dropwebs calculations - never invented history. - [Multi-Location Manager](https://local.dropwebs.com/tools/multi-location): Compare every selected Google location side by side - ratings, unanswered reviews, and response rates without mixing data. ## Key pages - [Toolkit](https://local.dropwebs.com/tools): all ten tools and how they fit together. - [Pricing](https://local.dropwebs.com/pricing): Free, Pro and Agency. Every plan includes every tool; plans differ on location count and monthly AI generation. - [Help Center](https://local.dropwebs.com/help): setup and per-tool guides. - [About](https://local.dropwebs.com/about): how the product treats data honestly. - [Contact](https://local.dropwebs.com/contact): support, billing and agency onboarding. ## Data sources Every figure in the product is labelled as one of: Google-sourced (returned by the Business Profile API), Calculated (computed by Dropwebs from Google data), AI-derived (written interpretation), User-provided (entered by the customer), or Unavailable (Google exposes no such value). ## Legal - [Privacy](https://local.dropwebs.com/privacy) - [Terms](https://local.dropwebs.com/terms) - [Refund policy](https://local.dropwebs.com/refund) - [Cookies](https://local.dropwebs.com/cookies)